Governor Green announces free state-funded mediation for landlords and tenants starting Feb. 5 to prevent sudden evictions and resolve overdue rent issues.

​Act 202, which took effect in July of 2024, establishes a fair, mediation-based process for resolving rent disputes between landlords and tenants. Per Governor Green's office, this law ensures that both parties have access to support and resources to address overdue rent without immediately resorting to court action.

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According to Governor Green, starting February 5, 2025, landlords and tenants have the opportunity to engage in free, state-funded mediation facilitated by Maui Mediation Services, before filing for eviction in court. This process is designed to prevent sudden evictions. The mediation services will be available for tenants and landlords.

To participate in the process, landlords must provide tenants with a written notice of overdue rent and notify Maui Mediation Services. Tenants have 15 days to respond and schedule a mediation session. If tenants choose not to schedule or participate in the mediation process after receiving a notice from their landlord, the landlord can then file an eviction case in court 30 days after the date of the notice.

The mediation periods below are based on the total amount of overdue rent. Tenants with the most overdue rent are prioritized to resolve their cases sooner, but they are not restricted to just one period:

• Feb. 5 – March 6: Tenants owing a total of four months of rent or more may request mediation.
• March 7 – May 6: Tenants owing a total of three months of rent or more may request mediation.
• May 7 – July 6: Tenants owing two months of rent or more may request mediation.
• July 7 – Feb. 4, 2026: Tenants owing one month’s rent or more may request  mediation.

Mediation sessions will bring landlords and tenants together, either in person or via Zoom, to find mutually agreeable solutions to overdue rent and potential eviction issues. Mediators, acting as neutral facilitators, will document any agreements reached.

Mediation is available through Maui Mediation Services:  

Phone: 808-344-4255 or 808-446-0511  
Email: landlordtenanthelp@mauimediation.org
Website: mauimediation.org
Address: 95 Mahalani Street, Suite 25, Wailuku  
Hours: Monday – Friday, 8:30 a.m. to 4:30 p.m.  

A link to FAQs can be found here.

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Maui Mediation Services Mission Statement: 

Our mission is to provide, teach, and facilitate appropriate dispute resolution for people of all ages.

We handle a wide variety of conflicts for families, neighborhoods, businesses and government agencies.

We bring people together to find their own best solutions, a process that promotes respect, communication and peace.

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